Onsite Technician (m/f/d)
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Poland – Warszawa
Apply now for Onsite Technician (m/f/d)
Job-Id: 19266
L2 Onsite Technician (m/f/d)
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- Poland – Jelenia Góra
- IT
- Full-time
Your skills
- Minimum 2 years of IT support experience (deskside technical support)
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- IMACD services (Install, Move, Add, Change, Disposal)
- Meeting room and AV equipment support
- Hands-and-feet support for Data Centers and Network infrastructure
- Great communication, teamwork and time management skills
- Fluent Polish and English
Your tasks
Device Management:
• Troubleshoot hardware and software issues
• Replace faulty devices with spare stock
• Coordinate warranty repairs with OEMs
• Perform device imaging and deployment
• Maintain local spare inventory
• Update asset records in CMDB
• Track device assignments and movements
• Manage device lifecycle (deployment to disposal)
Infrastructure Support:
• Provide hands-and-feet for Data Center tasks
• Assist network teams with physical equipment access
• Support infrastructure installations and upgrades
• Participate in P1/P2 incident resolution
Meeting & Event Support:
• Pre-event equipment testing
• On-site technical assistance during meetings
• AV equipment troubleshooting
• Proactive meeting room checks (dedicated sites)
• User guidance on common issues
Ad Hoc Projects / Assignments
• Flexibility on taking on IT-related assignments as required
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Health/ Medical insurance
- Life insurance
- Sport allowances/ Compensation
- Fuel card
- Company events
- Internal career development program
Job-Id: 19266
L2 Onsite Technician (m/f/d)
Poland – Jelenia Góra
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