Provide outstanding Workplace and all other IT Infrastructure support globally
With our vast experience in delivering IT support on behalf of the leading Global System Integrators, and due to our worldwide presence, we keep your clients' IT infrastructure running everywhere.
Delivering Workplace and all other IT infrastructure services on a global scale
Multiple vendors and service providers usually mean varying processes and service levels, while international clients demand consistent service delivery for all their end-users. Leverage our dedicated, skilled workforce, no matter the manufacturers – and with one unified service standard worldwide.
Our Field Service Activities
- Deployment Services for your workplace or infrastructure projects
- Preventive Maintenance ensures smooth operations
- End-user Support (EUS) remote and onsite
- Break & Fix handling in-warranty or out of warranty cases
- IMAC projects covering continuous installation, maintenance, movement, addition and change of hardware
- Cabling & infrastructure installation services including site assessments and pre-installation preparations
- De-Installation of end-of-life IT equipment including return logistics
Onsite IT service solutions for workplace projects
Self-Service and vending solutions for 24/7 access on devices, spare parts and consumables.
IT-Bars with onsite technicians to handle onsite repairs and device swaps.
Onsite storage management including stock keeping, spare parts provision and supply chain service.
Vendor Consolidation
Many IT service outsourcers and providers can only cover parts of a company’s required service portfolio or operate solely within specific regions. This often results in varying service standards, differing processes, and increased complexity in managing the desired services. A fragmented provider landscape also makes it harder to maintain consistency, streamline governance, or ensure a unified user experience.
By consolidating multiple vendors into a single global partner with a unified operating model, organizations gain consistent service quality, simplified management, and scalable delivery worldwide. This integrated approach reduces operational overhead and ensures reliable, standardized services across all locations.
