Our commitments

We do everything everyday to offer our customers excellent services everywhere. Several ISO certifications verify our claim.

But we don’t stop here: We set new and measurable goals every year. Moreover, Hemmersbach is committed to adhering to the highest standards of social, ethical and environmental responsibility.

Certifications

Committed to quality and service excellence. ISO standards ensure our processes and services meet the highest international quality requirements. Maintaining these certifications through regular audits and continually expanding our portfolio is a matter of course for us – and guarantees even better service quality for you and your clients.

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ISO 9001:2015
Quality management system

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ISO 14001:2015
Environmental
management system

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ISO 27001:2017
Information security management system

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ISO 45001:2018
Health and safety management system

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ISO 27701:2021
Privacy information management system
Certificate of conformity

Responsibility for Social, Ethical and Environmental

We are a global IT service provider dealing with businesses in numerous countries around the world. Therefore, Hemmersbach not only fully complies but expects all associated parties to comply with all local, regional, national and international laws and regulations as well.

Moreover, Hemmersbach is committed to adhering to the highest standards of social, ethical and environmental responsibility and a constant improvement in these areas.

The objective of Hemmersbach’s Policy for Social, Ethical and Environmental Responsibility is defined by demanding a ethical, responsible and professional conduct based on:

The Responsible Business Alliance (RBA), formerly the Electronic Industry Citizenship Coalition (EICC)
The ILO Declaration of Fundamental Principles and Rights at Work
The UN Universal Declaration of Human Rights
Consequently adherence is mandatory to this policy. Hemmersbach and its entire workforce shall be expected to conduct their businesses anywhere in the world at every hierarchical level based on this policy.

Hemmersbach operates according to principles of good corporate governance and acts as a good corporate citizen in all societies. This is why we expect our Service Providers and any other third party to do the same. As a result, all Service Providers must comply with our Service Provider Code of Conduct. We expect all Service Providers to communicate the stipulated obligations.

Furthermore, we expect all Service Providers to ensure compliance with the Code throughout their organizations and supply chains. In order to verify compliance with the Code, the Quality Management Department conducts audits based on our Standards.

 

UK Modern Slavery Act

We are committed to act ethically as well as with integrity and transparency in all our business operations. As one essential part of our commitment, we have a zero-tolerance approach to any form of modern slavery and are uncompromising in our expectations of ethical behaviour by our whole supply chain.

Therefore, we are welcoming the obligations set into force by the section 54 of the Modern Slavery Act as it interrelates with our support for the UN Global Compact as well as with our Social, Ethical and Environmental Responsibility Policy and actions. 

The following statement published under the Modern Slavery Act 2015, highlights our endeavours during the fiscal year 2022.

 

Hemmersbach is active participant of the United Nations Global Compact

Hemmersbach actively supports the United Nations’ initiative to create a fair and sustainable global economy. The UNGC is the biggest and most important initiative for responsible and sustainable company management worldwide. As a participant, we commit ourselves with immediate effect to bringing our actions in line with the principles of the UNGC through a culture of integrity and corporate sustainability that meets fundamental responsibilities in the areas of human rights, labour, the environment, and anti-corruption. By joining this initiative, we have the great chance to help create a better future for all of us.

Here you can find our Communication on Progress (COP) wherein we aim to present the achievements and actions we have implemented regarding the 10 principles of the UNGC.

More information: www.unglobalcompact.org

 

Whistleblowing Procedure

Reliable reporting channels for internal and external stakeholders as well as the protection of whistleblowers are vital for effective compliance.
 
We provide various reporting channels for internal and external whistleblowers to become aware of any compliance violations at Hemmersbach. Our online tool is a safe way to confidentially and if desired also anonymously report possible violations. Besides the tool, emails can be sent to our Compliance Department or of course to our Management Board.

Our internal Policy ensures that reports made in good faith are not sanctioned and that for the person concerned, the presumption of innocence applies as long as he or she has not been convicted of a violation.