Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
India – Bangalore
Apply now for Onsite Technician
Job-Id: 19014
Onsite Technician
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- India – Bangalore
- IT
- Full-time
Your skills
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Ability to build relationships
- Minimum 5 years of experience in an MNC, with proven expertise in team coordination and the capability to lead a team effectively.
- Excellent time management skill
Your tasks
The “Proximity Service” (also called on-site service or field service) describes all tasks related to the operations on a workplace at the customer’s site. These can be both planned deployments (IMAC/D) and break and fix actions (that cannot be resolved by LS1 or downstream support levels. It refers to a specific type of IT support model where support resources are located near the end-users or client sites they serve. It is also known as “On-Site Support”.
Experience which we are looking at:
Someone who has the working knowledge in TCP/IP, DNS, DHCP, SMB, DFS, VPN (L2TP, Site-to-Site).
Troubleshooting Experience: Expertise in diagnosing and resolving system issues including bug checks (BSOD), stop errors, high CPU/memory utilization, resource exhaustion, and unplanned system crashes.
Managed incidents and service requests through ITSM tools.
Familiarity with Active Directory, Azure AD, Exchange Online, and identity management.
Strong knowledge in Operating system.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
Job-Id: 19014
Onsite Technician
India – Bangalore
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