Senior L2 Onsite IT Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
United Arab Emirates – Riyadh
Apply now for Senior L2 Onsite IT Technician
Job-Id: 19012
Technical Onsite Support
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- United Arab Emirates – Dubai
- IT
- Full-time
Your skills
- CompTIA A+ or similar certification is a plus
- Customer-oriented, reliable, and organized. Able to work independently with clear instructions.
- Technical education (IT school, associate degree) or equivalent work experience
- Willingness to learn and develop new skills
- 2–5 years of experience in IT support or a similar role
- Basic to intermediate technical troubleshooting skills
- Good communication skills in the local language and basic working English
- driver's license
Your tasks
Workplace Engineer (Advanced / Network Smart Hands)
Provide onsite IT support for end users, devices, and workplace technologies
Install, configure, and troubleshoot PCs, laptops, mobiles, printers, AV, and Microsoft 365
Support meeting rooms, video conferencing, and office IT equipment
Act as smart hands for servers, network devices, cabling, racks, and power connections
Assist with basic datacenter and backup-related tasks
Log and manage tickets, assets, and inventory in ITSM and CMDB systems
Prepare, deploy, wipe, and decommission devices
Support IT projects, office moves, and technology rollouts
Work with remote teams, vendors, and nearby sites in a hub-and-spoke model
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- Travel & Spending Allowance
- Internal career development program
Job-Id: 19012
Technical Onsite Support
United Arab Emirates – Dubai
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