Technical Onsite Support
Enthuse customers and provide best experience through best in class hardware, software and technical support services
United Arab Emirates – Dubai
Apply now for Technical Onsite Support
Job-Id: 19093
Senior L2 Onsite IT Technician
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- United Arab Emirates – Riyadh
- IT
- Full-time
Your skills
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
- Strong knowledge of Windows 10/11, Office 365, and common
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Communicative and supportive attitude
- Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
- CompTIA A+ or similar certification is a plus
- 3-5 years of IT experience (or equivalent)
- Driving license (desirable)
Your tasks
Looking for a Senior L2 Onsite IT Technician to provide advanced technical support to end users at our customer site.
Support PCs, laptops, mobile devices, peripherals, and workplace equipment
Assist with video conferencing systems, monitors, printers, phones, and projectors
Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
Troubleshoot basic hardware, software, and connectivity issues
Support walk-up IT desks or kiosks, when required
Provide smart hands support for servers, network devices, and site equipment under remote guidance
Help with basic router and switch installations
Assist with datacenter-related tasks and backup activities
Asset management
Handle tickets and requests in ITSM systems
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- International job opportunities
- Internal career development program
Job-Id: 19093
Senior L2 Onsite IT Technician
United Arab Emirates – Riyadh
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