PMO Project Assistant
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
India – Bangalore
Apply now for PMO Project Assistant
Job-Id: 18627
Customer Support Specialist
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
- India – Bangalore
- Project Support
- Full-time
Your skills
- C1 English
- Ability to work independently
- Quick comprehension
Your tasks
- Be the contact person for customers and service technicians
- Administer and schedule service technicians in the field, taking into account
- Product and customer knowledge as well as temporal and spatial availability
- Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency
- Handle escalations
- Ensure service documentation and update if necessary
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Buddy program
- Onboarding program
Job-Id: 18627
Customer Support Specialist
India – Bangalore
Similar job offers
EUS Specialist
Enthuse customers and provide best experience through excellent remote support and communication.
India – Noida
Apply now for EUS Specialist
Dispatch Agent
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
South Africa – Cape Town
Apply now for Dispatch Agent
Customs Specialist AMS
Assure compliance, efficiency, cost-savings and quality as goods are in transport from one country to another
Mexico – Queretaro, MX
Apply now for Customs Specialist AMS