Customer Support Specialist
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
India – Bangalore
Apply now for Customer Support Specialist
Job-Id: 18871
Customer Service / Dispatch Administrator
Dispatch Agent
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
- India – Bangalore
- Project Management
- Full-time
Your skills
- B2 English
- Quick comprehension
- Ability to work independently
Your tasks
- Be the contact person for customers and service technicians
- Administer and schedule service technicians in the field, taking into account
- product and customer knowledge as well as temporal and spatial availability
- Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency
- Handle escalations
- Ensure service documentation and update if necessary
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Unlimited employment contract
- Onboarding program
- Buddy program
- Internal career development program
Job-Id: 18871
Customer Service / Dispatch Administrator
India – Bangalore
Similar job offers
Quality Support Administrator
Provide services that satisfy our customers needs to ensure global compliance and sustainability and improve performance
India – Bangalore
Apply now for Quality Support Administrator
PMO Project Assistant
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
India – Bangalore
Apply now for PMO Project Assistant
Software Development Specialist
Improve customers experiences, through increased efficiency and innovations
India – Bangalore
Apply now for Software Development Specialist