L2 Onsite IT Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
India – Mumbai
Apply now for L2 Onsite IT Technician
Job-Id: 18927
L2 Remote Support Specialist
L2 Remote Support Specialist
Enthuse customers and provide best experience through excellent remote support and communication.
- India – Bangalore
- IT
- Full-time
Your skills
- Proven experience in a Level 2 IT support or M365 administration role
- Excellent communication skills in English (written and spoken)
- Strong hands-on knowledge of Microsoft 365, Exchange Online, Teams, and Entra ID
- Ability to perform root cause analysis and recommend preventative measures
- Solid understanding of user lifecycle management (onboarding and offboarding)
- Experience with incident management and troubleshooting in an enterprise environment
Your tasks
Looking to work in a global environment?
Resolve and manage incidents related to Microsoft 365.
Administer Microsoft 365 user lifecycle tasks, including onboarding, offboarding, and user termination activities.
Create and manage Exchange Online resources such as shared mailboxes, distribution lists, and resource mailboxes.
Manage Microsoft Teams meeting room accounts and collaboration resources
Document incident resolutions, configurations, and procedures while ensuring compliance with security policies.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- Mobile working
- Cafeteria
Job-Id: 18927
L2 Remote Support Specialist
India – Bangalore
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