L1 IT Support Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Ireland – Dublin
Apply now for L1 IT Support Technician
Job-Id: 20264
L2 Onsite Technician IT Support
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- Ireland – Dublin
- IT
- Full-time
Your skills
- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Experience with Intune, Azure, Active Directory and SCCM
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Strong knowledge in VIP user support
Your tasks
- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Your benefits
- Unlimited employment contract
- Onboarding program
- Buddy program
- Health/ Medical insurance
- Internal career development program
Job-Id: 20264
L2 Onsite Technician IT Support
Ireland – Dublin
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