Job-Id: 20227

IT Onsite Technician - Nagasaki

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Japan – Nagasaki
  • IT
  • Full-time

Your skills

  • 18 months of IT experience (or equivalent)
  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • Speak native Japanese with awareness to practice Japanese Working Culture and Business Communications and Manners

Your tasks

  • Provide day to day local/remote desktop support
  • Handle inbound calls and answer questions
  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your benefits

  • Onboarding program
  • Buddy program
  • Flat hierarchies
  • Trusted working hours
  • International job opportunities
  • Internal career development program
Job-Id: 20227 IT Onsite Technician - Nagasaki Japan – Nagasaki

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