IT Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA – Cambridge, MA
Apply now for IT Onsite Technician
Job-Id: 20165
IT Onsite Technician
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- USA – Cambridge, MA
- IT
- Full-time
Your skills
- 2+ years of experience in desktop support, IT support, or print/hardware environments
- Hands-on experience supporting printers, peripherals, and end-user hardware
- Strong troubleshooting skills across hardware, software, and basic networking
- Ability to work independently and manage multiple tasks in a fast-paced environment
- Familiarity with Windows OS and common enterprise applications
- Experience working in field or client-facing support environments is preferred
- Valid driver’s license and willingness to travel between client sites
- This role is an Hourly Non-Exempt position with a targeted salary range of $23 - $28 USD, based on experience and skillsets.
Your tasks
Key Responsibilities:
Provide onsite technical support for desktops, laptops, and peripherals
Diagnose and resolve hardware and software issues
Install, configure, and maintain IT systems and applications
Maintain accurate service records, inventory, and equipment tracking
Communicate effectively with clients, teams, and management
Support project rollouts and deployments
Be part of us
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Your benefits
- Health/ Medical insurance
- Life insurance
- Disability Insurance
- Dental insurance
- Flexible spending account FSA
- Internal career development program
- Car Allowance/ KM Allowance
- Vision Insurance
Job-Id: 20165
IT Onsite Technician
USA – Cambridge, MA
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