Job-Id: 20164

Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – Johnson City, TN
IT
Full-time

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Your skills

Minimum of 2–3 years of experience in desktop IT support
Strong troubleshooting skills for hardware, software, and user issues
Knowledge of TCP/IP and basic networking concepts
Familiarity with Windows OS, Mac OS, and common enterprise applications
Excellent communication and customer service skills
Ability to work independently and as part of a team
Valid driver’s license and willingness to travel between client sites
This role is a Hourly Non-Exempt position with a targeted salary range of $24 - $26 USD, based on experience and skillsets.

Your tasks

Key Responsibilities:

Provide onsite technical support for desktops, laptops, and peripherals

Diagnose and resolve hardware and software issues

Install, configure, and maintain IT systems and applications

Maintain accurate service records, inventory, and equipment tracking

Communicate effectively with clients, teams, and management

Support project rollouts and deployments

Be part of us

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.

Your benefits

Health/ Medical insurance
Disability Insurance
Dental insurance
Flexible spending account FSA
Internal career development program
Car Allowance/ KM Allowance
Vision Insurance

Job-Id: 20164 Field Service Technician USA – Johnson City, TN

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