Job-Id: 20164

Field Service Technician

Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • USA – Johnson City, TN
  • IT
  • Full-time

Your skills

  • Minimum of 2–3 years of experience in desktop IT support
  • Strong troubleshooting skills for hardware, software, and user issues
  • Knowledge of TCP/IP and basic networking concepts
  • Familiarity with Windows OS, Mac OS, and common enterprise applications
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Valid driver’s license and willingness to travel between client sites
  • This role is a Hourly Non-Exempt position with a targeted salary range of $24 - $26 USD, based on experience and skillsets.

Your tasks

Key Responsibilities: 

  • Provide onsite technical support for desktops, laptops, and peripherals 

  • Diagnose and resolve hardware and software issues 

  • Install, configure, and maintain IT systems and applications 

  • Maintain accurate service records, inventory, and equipment tracking 

  • Communicate effectively with clients, teams, and management 

  • Support project rollouts and deployments 

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your benefits

  • Health/ Medical insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Car Allowance/ KM Allowance
  • Vision Insurance
Job-Id: 20164 Field Service Technician USA – Johnson City, TN

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