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Overview

Job-Id: 19406

IT onsite support Stockholm

EUS Specialist

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Sweden – Stockholm
  • IT
  • Full-time
Apply now

Your skills

  • Good knowledge of VDI support
  • Advance technical knowledge
  • Advance knowledge of Windows and MacOS environment
  • At least 3 years experience (or equivalent) on the same position

Your tasks

  • Maintain functional and operational documentation
  • Provide on-site End User Support or Remote End User Support on Level 2
  • Analyze and troubleshoot advanced technical problems
  • Manage own ticket queue to keep SLA green
  • Identify topics for improvement and areas for automation
  • Fulfil on site tasks as well as customer standards and processes

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Onboarding program
  • Buddy program
  • Internal career development program
  • Collective agreement
Job-Id: 19406 IT onsite support Stockholm Sweden – Stockholm

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