Lead Service Delivery Manager
Provide our customers with exceptional service by meeting and exceeding their expectations in all areas of our work. We are committed to solving their problems
Job-Id: 19371
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
As a Project Assistant, you will support our global team and leadership in a wide range of project-related and administrative tasks, including but not limited to:
Supporting the implementation of team standards under managerial guidance
Managing onboarding, offboarding, and access entitlements
Preparing and analyzing Excel-based reports and project KPIs
Monitoring project progress and quality indicators
Supporting process changes and testing ticketing tools
Creating proposals for special requests and maintaining project documentation
Coordinating local requests and contributing to process standardization
Providing administrative support to team members and service delivery managers
Collaborating with headquarters and international subsidiaries
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Provide our customers with exceptional service by meeting and exceeding their expectations in all areas of our work. We are committed to solving their problems
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
Ensure successful and high-quality service delivery by effectively supporting business with global projects.