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Overview

Job-Id: 19365

Junior IT Support Engineer - Canary Wharf

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • UK – Canar Wharf, London
  • IT
  • Full-time
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Your skills

  • Due to the varied nature of the role, it may be subject to enhanced referencing or vetting
  • Willingness and aptitude to grown into a 2nd-line support role
  • Excellent time management skill
  • Comfortable in a number of deskside technologies
  • Strong Customer-centric levels of service

Your tasks

Joining a well-established team for our customer, who is a leader in global finiancial services and consultancy, you will develop your newly found skills to become an integral member of our 2nd line support team.

You are fully supported by your Service Delivery Manager, and of course, your colleagues in every aspect of your work with the client.

You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face – a job well done.

Your role is a varied, and will typically include the following:

  • Walk-Up Tech bar support

  • IMACD

  • IT Asset Management

  • With-user diagnostics and resolution to a broad-range of technical issues
     

Being onsite with a global FS consultancy, we do ask that you are able to join the team during these times:

Monday - Friday

8am - 4pm & 10am - 6pm 

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Onboarding program
  • Buddy program
  • Staff discounts
  • Internal career development program
  • Medical cash plan
Job-Id: 19365 Junior IT Support Engineer - Canary Wharf UK – Canar Wharf, London

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