Job-Id: 19307

IT Support Engineer - Hammersmith

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

UK – Hammersmith - London
IT
Full-time

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Your skills

Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
Due to the varied nature of the role, it may be subject to enhanced referencing or vetting
An exceptional level of customer service and confidentiality
Very strong technical skills in all aspects of IT support

Your tasks

Ever dreamt of working within a multinational media & entertainment corporation? A world-famous brand like no other?

Based at Hammersmith, London, you’ll form part of a team providing world-class IT support for a wide variety of users - Anything from password resets, to complex diagnostics & fault-resolution, as well as project work.

Addressing tickets throughout the day, approaching each one sympathetically, pragmatically & with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the users face – a job well done!

Your role will typically include:

Support PCs, laptops, mobile devices, peripherals, and workplace equipment
Assist with video conferencing systems, monitors, printers, phones, and projectors
Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
Troubleshoot basic h/w, s/w & connectivity issues
Support walk-up IT desks or kiosks, when required

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Onboarding program
Buddy program
International job opportunities
Staff discounts
Company events
Internal career development program
Medical cash plan

Job-Id: 19307 IT Support Engineer - Hammersmith UK – Hammersmith - London

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