IT Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Turkey – İzmir - Konak
Apply now for IT Technician
Job-Id: 19177
IT Technician
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- Turkey – Izmir - Gaziemir
- IT
- Full-time
Your skills
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Familiar with ticketing system
- Proficient with JAMF, Intune, SCCM for machine deployment and reinstallation
- Driving license
- Basic network troubleshooting (ports, cabling, LAN/Wi-Fi)
- +3 years of IT experience as a Level 2 Onsite Engineer
- Fluent Turkish and good English language skills
- Experience coordinating repairs with vendors (Lenovo, Microsoft)
Your tasks
Committed to develop your career in IT within large corporations?
Keen on customer support?
Willing to work within an international working environment?
Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers.
What about your responsibilities?
Understand WFH (Work From Home) equipment requirements and policies.
Prepare laptops for employee onboarding and offboarding
Deploy and reinstall machines using JAMF/Intune/SCCM.
Coordinate repairs with vendors like Lenovo, Apple, Microsoft.
Replace machines for users.
Perform basic network troubleshooting (ports, cabling).
Troubleshoot LAN/Wi-Fi issues; escalate complex cases.
Monitor and troubleshoot meeting room tech (Clickshare, Zoom, etc.).
Configure printer network settings.
Manage telephony hardware (phones, SIM cards, resets).
Oversee stock management.
Smart Hands Support for Network and Data Center devices
Location: Izmir (Gaziemir - fully onsite)
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Unlimited employment contract
- Buddy program
- International job opportunities
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
- Health/ Medical insurance
- Travel & Spending Allowance
- Internal career development program
- Inflation allowance (TDA Allowance)
Job-Id: 19177
IT Technician
Turkey – Izmir - Gaziemir
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