IT Solution Engineer (m/f/d)
Configuring our Fieldservice Management Software
Poland – Wroclaw/remote
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Job-Id: 18915
Bid Manager/Solution Architect
Bid Manager
Be the consultants of Hemmersbach internal and external customers to successfully identify and respond to new and existing business opportunities
- Philippines – Quezon City
- Account & Bid Management
- Full-time
Your skills
- Must be amenable in working Night Shift
- Must be willing to work Onsite (SM North EDSA)
- ITIL Foundations Certification a plus
- Must be highly proficient with Excel. Able to do vlookups, pivot tables, nested if/and/or functions
- Excellent time management skills required. Ability to prioritize competing interests and deliver solutions/pricing within expected timelines
- Minimum 3 years’ experience in role as a client-facing solution architect in the IT Services industry
- Critical thinking
- With vast experience in a client-facing role that is also global in nature
Your tasks
As a Bid Manager/ Solutions Architect, you are tasked to:
- In coordination with your assigned Account Director, consult with customers to understand their IT service needs, including an understanding of current state and future state
- Gather and evaluate related data, i.e., locations (country, city, state/province), number of devices, device types, headcount, etc.
- Evaluate ticket data to determine number of incidents and request and time on task, uncovering trends that might influence future state
- Use all data inputs to develop pricing proposals for our clients
- Assist in the development of RFP/RFQ responses
- Ability to present and defend proposed solution to both external and internal colleagues
- Experience in the development of deal pricing, i.e., cost plus, margin calculations, application of currency exchange rates, understanding of various country-level cost factors, ROI modeling, break-even calculations.
- Experience in developing deals that are global in nature. Must have an understanding of how global deals are priced, and impact of such things like NRT/VAT tax and currency exchange rates
- Industry expert that can come to the table with vast knowledge of current market pricing for things like onsite service calls, FTE rates, hourly ticket rates, 24x7 after hour rates
- Assist in the development of global rate cards
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- Health/ Medical insurance
- Dental insurance
- Internal career development program
Job-Id: 18915
Bid Manager/Solution Architect
Philippines – Quezon City
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