IT Security Specialist (m/f/n)
Protect the internal network from outside attacks and monitor it for any breaches or vulnerabilities
Poland – Hybrid/ remote
Apply now for IT Security Specialist (m/f/n)
Job-Id: 18825
Service Delivery Manager (m/f/d)
Service Delivery Manager
Ensure best in class project delivery in line with the SOW ensuring smooth delivery of service, overall customer satisfaction and commercial success
- Poland – Warszawa
- Project Management
- Full-time
Your skills
- Solid IT background
- Fluent Polish & English
- Excellent communication & stakeholder management
- Expertise in Incident & Change Management
- Strong experience with SLA/KPI management
- 10+ years of experience in service delivery / IT operations
Your tasks
Oversee application support delivery, ensure high service performance, manage incidents and changes.
- Ensure high performance of application support services
-
Monitor SLAs & KPIs and drive service quality improvements
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Manage incidents, problems, and change processes
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Coordinate with internal teams and external vendors
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Build strong client relationships and act as main escalation point
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Identify service gaps and propose optimization initiatives
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Buddy program
- Mobile working
- International job opportunities
- Health/ Medical insurance
- Life insurance
- Sport allowances/ Compensation
- Company events
- Internal career development program
Job-Id: 18825
Service Delivery Manager (m/f/d)
Poland – Warszawa
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