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Overview

Job-Id: 18705

Project Delivery Manager

Project Delivery Manager

Manage the transition as well as the delivery of projects and services to internal and external customers in accordance with standards of service as well as internal processes

  • Turkey – Istanbul (Kadikoy)
  • Project Management
  • Full-time
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Your skills

  • C1 English
  • Degree in Computer Science, Management, Economics or equivalent field
  • Previous work experience (or equivalent) in project management and Service Delivery, preferable in IT field/ services
  • Excellent communication and coordination skills in international environments
  • Ability to work effectively with diverse teams and stakeholders

Your tasks

 

Are you eager to grow your career in the IT Service Delivery industry?
Do you enjoy working with large corporations and global customers?
Are you motivated by a truly international environment and a collaborative workplace?

If so, we invite you to join us as a Project Delivery Manager. In this role, you will coordinate and deliver IT Service Management projects across multiple countries, ensuring excellence and efficiency on a global scale.

 

Your job involves...

  • Drive and ensure the successful project delivery across both countries with HEM subsidiaries well as without legal entities or local representation .
  • Work with GSDM, PMO, SDMs and other internal departments to ensure protifability target is met for all the Countries in project scope.
  • Ensure that the local teams and partners are properly trained on ticket management and putting process improvement measurements in place.
  • Proactively monitor tickets throughout internal as well as external, customer and/or 3rd party tools and escalate possible SLA breaches to the local teams and partners.
  • Effectively and timely report issues and escalations impacting service immediately to Global Service Delivery Manager.
  • manage budgets, optimize profitability, and take responsibility for the project P&L.

 

Location: Istanbul (Kadikoy - hybrid)

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Unlimited employment contract
  • Buddy program
  • Mobile working
  • International job opportunities
  • Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
  • Health/ Medical insurance
  • Internal career development program
  • Inflation allowance (TDA Allowance)
Job-Id: 18705 Project Delivery Manager Turkey – Istanbul (Kadikoy)

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