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Overview

Job-Id: 18323

IT Support Engineer - Welwyn

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • UK – Welwyn
  • Technical Onsite Support
  • Full-time
Apply now

Your skills

  • Previous experience resolving problems sitting with the user
  • Excellent time management skill
  • Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
  • Due to the varied nature of the role, it may be subject to enhanced referencing or vetting

Your tasks

  • Provide day to day local/remote desktop support
  • Handle inbound calls and answer questions
  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Onboarding program
  • Buddy program
  • Staff discounts
  • Internal career development program
  • Medical cash plan
Job-Id: 18323 IT Support Engineer - Welwyn UK – Welwyn

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