Job-Id: 18558

IT Support Engineer - Bristol

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • UK – Bristol
  • Technical Onsite Support
  • Full-time

Your skills

  • Due to the varied nature of the role, it may be subject to enhanced referencing or vetting
  • Previous experience resolving problems sitting with the user
  • Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
  • Excellent time management skill

Your tasks

As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.

You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face – a job well done.

This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Onboarding program
  • Buddy program
  • Staff discounts
  • Internal career development program
  • Medical cash plan
Job-Id: 18558 IT Support Engineer - Bristol UK – Bristol

Drag'n'Drop Files here
or
Click to browse files

Similar job offers

Professionals

IT Support Engineer - Hammersmith

Enthuse customers and provide best experience through best in class hardware, software and technical support services

UK – Hammersmith - London
Apply now for IT Support Engineer - Hammersmith
Professionals

IT Support Engineer - Welwyn

Enthuse customers and provide best experience through best in class hardware, software and technical support services

UK – Welwyn
Apply now for IT Support Engineer - Welwyn