Global Device Lifecycle Services
DaaS ready to kick-off,
supported all the way
Why start from zero when the solution is already built and ready to go?
Design future-ready, AI-driven, cloud-enabled IT subscription models with Hemmersbach’s end-to-end device lifecycle services, backed by full onsite support and global field services. Create your own Device as a Service subscription model, using some or all our modular services covering the entire lifespan of any IT device, from sourcing to disposal, recycling and remarketing.
At Hemmersbach, with our automated configuration we enable zero‑touch device readiness with Windows® Autopilot, Microsoft® Intune, and Apple® DEP/Business Manager. Devices are delivered anywhere you need them, with pre‑installed images and applications, tailored configurations and seamless MDM integration – accelerating deployment while ensuring consistent, policy‑driven setup across all endpoints.
And because every second counts, this automated foundation sets the stage for a fully secure, enterprise‑ready environment from the moment devices power on, so that your end users stay productive and satisfied.
Challenges in global operations
Designing global solutions often means juggling countless partners, processes, and expectations across regions. What starts with a simple request quickly turns into complexity – fragmented vendors, operational overhead, manual work, and limited scalability.
Here are some of the most painful challenges you might face while creating solutions – and how we can support you to overcome them:
Too many vendors?
→ one global partner
Constant competition?
→ no channel conflict
Too much operational detail?
→ streamlined operations
Too little global presence?
→ global coverage
No in‑house resources?
→ instant expansion
Too many manual tasks?
→ workflow automation
What Hemmersbach enables
Hemmersbach provides the operational backbone that allows DaaS providers to build their own Device as a Service subscription model and deliver seamless, scalable, end‑to‑end DaaS offerings globally. This allows providers to offer comprehensive DaaS solutions without investing in their own global infrastructure, reducing time and cost while delivering with the confidence of having an IT partner who successfully supports the IT industry for more than 25 years. With us, you don’t have to think of your device strategy, we have it covered!
We deliver:
- Capability: Global reach for scalable solutions
- Standards: Global unified service processes for consistent service delivery
- Service: Global device provisioning and logistics, removing procurement compelxity
- Operating structure: Decentralized contracting and billing to simplify international operations
- Automation: Automated configuration for ready to use devices from day one
- Capacity: High volume deployment, to scale fast and internationally
- Support: Rapid maintenance and on‑site support, to minimize dowtime and ensure SLA compliance
- Lifecycle: Value‑adding recovery and sustainable end‑of‑life, with refurbishment, recycling, and responsible recovery services
- Offsite locations: Warehouses, contact centers, service centers to upscale your service offerings
- Expertise: OEM independent, certified and experienced global workforce to cover onsite and field services
Design
- DaaS & subscription readiness
- Modular service composition
- No one‑size‑fits‑all approach
Deployment
- Zero‑touch provisioning
- Autopilot / Intune / Apple DEP
- Image & app pre‑installation
Operations
- Global field services
- Partner warehouses & hubs
- Single point of contact
Lifecycle
- IMACD
- Refresh & return
- Secure disposal
We are your partner, not just another IT service provider
At Hemmersbach, we don’t just deliver for you – we deliver with you. We are your global partner, fully aligned with your success at every stage of the journey. We only operate on your behalf and never compete with you – your success becomes our success!
From bidding to scaling operations and renewing complex projects, we are there covering all IT needs, at a global scale.
With Hemmersbach, you get a single global point of contact fully dedicated to you and your solution, removing the pain of coordinating across regions, cutting through operational complexity, and streamlining communication at every step. With a presence in 190+ countries, global configuration hubs covering EMEA, APAC and the AMS, we deliver global consistency at scale. Our highly trained IT specialists cover the entire device lifecycle with full onsite and field service capabilities, ensuring every endpoint stays supported, secure and ready for work. Wherever you need your DaaS solution to grow, we’re already there – ready to deliver seamlessly.
It’s simple: you design the DaaS subcription model, using each or all our modules, we scale it globally with you.
Our service modules
Our flexible approach enables you to offer all services to cover the complete lifecycle of any IT device. From sourcing and financing your venture to recycling and remarketing: we take care of each stage of the hardware life cycle. Choose from our service modules and mix and match them to tailor your own subscription offering.
Global Sourcing
Product selection, procurement, financing
Decentralized Contracting & Billing
Local end user contracting, usage/asset based billing, invoicing in 50+ countries, local tax and customs optimization
Automated Configuration
Zero touch readiness thanks to Windows® Autopilot and Microsoft® Intune, Apple® DEP/Business Manager image and application pre-installation, customization and MDM integration
High-volume Deployment
Storage and transport, installation and setup, data migration, integration in existing IT landscape
Rapid Maintenance
Field Service, IT-bars / lockers, staff augmentation, technical contact center, insurance coverage
Value-adding Recovery
Device de-installation, data sanitation, refurbishment, re-marketing or recycling
Our unique offering
NBD swap
Guaranteed global device exchange the next business day.
Worldwide
Same service delivery standard everywhere, in more than 190 countries.
Business flex
Flex option including early return, device upgrades and more.
All major OEM
One stop shopping devices from all relevant manufacturers.
Easy transition
Convenient transitions through flexible solutions including sale and rent back.
Lifecycle technologies we support
- Mobile
- Workplace
- Printing
- IoT
- Server and storage solutions
Our configuration hubs
Our major warehouses in Houston, USA (AMS), Wroclaw, Poland (EMEA) and Bangalore, India (APAC) are more than just storages. They are configuration hubs, enabling ready-to-use device availability for your customers' end-users – always and everywhere.
- Warehousing, Depot and Device Lifecycle Services
- Storage and work space > 45,000m²
- Staging capacity 100,000+ devices per month
- Board level repair capability
- Clean room facilities
- Device refurbishment including skinning, printing, parts replacement and warranty
- Security and access-control on project level
- Fully transparent tracking & tracing Integration
How we make it work
Simple 3-step approach:
- You share your architecture or use case
- We map lifecycle & operational components
You integrate it into your proposal
Heard enough already? Let’s connect!