Global Device Lifecycle Services

Your DaaS solution, future-proofed

Unlock seamless growth with our Device Lifecycle Services
 

Scale your DaaS offerings globally with Hemmersbach’s future ready Device Lifecycle Services – designed for maximum speed, scalability, and reliability.

At Hemmersbach, we enable you to build your own next-generation Device as a Service solution with fully configured, security‑enhanced, and ready to use devices, that scale globally.

Our comprehensive device lifecycle service modules are designed to support today’s cutting edge technologies while seamlessly adapting to tomorrow’s demands. Through Automated Configuration, including zero touch readiness enabled by Windows® Autopilot, Microsoft® Intune, Apple® DEP/Business Manager, Hemmersbach ensures every device is ready for use straight out of the box, wherever you need it.

With our high volume deployment engines, we are capable of staging over 100,000 devices per month through our configuration hubs in the US, Europe and Asia. This global infrastructure, paired with global field services and onsite support, rapid maintenance, value adding recovery, and even next business day device swap, delivers maximum uptime and lifecycle continuity for your end users.

By combining sourcing, configuration, deployment, maintenance, and sustainable recovery in a single global solution, Hemmersbach empowers you to design your modern, future focused DaaS model – built to scale globally and to the latest technological standards.

 
Mix and match our comprehensive device lifecycle services to create competitive and flexible subscription offerings. With an operational footprint covering 190+ countries, Hemmersbach gives you a unified global service standard for seamless service delivery globally and the infrastructure to scale without complexity, while operating on your behalf only, as your single global partner.

Challenges in global operations

Designing global solutions often means juggling countless partners, processes, and expectations across regions. What starts with a simple request quickly turns into complexity – fragmented vendors, operational overhead, manual work, and limited scalability. 
Here are some of the most painful challenges you might face while creating solutions – and how we can support you to overcome them:

Too many vendors?
→ one global partner

Constant competition?
→ no channel conflict

Too much operational detail?
→ streamlined operations

Too little global presence?
→ global coverage

No in‑house resources?
→ instant expansion

Too many manual tasks?
→ workflow automation

What Hemmersbach enables

Hemmersbach provides the operational backbone that allows DaaS providers to build their own Device as a Service subscription model and deliver seamless, scalable, end‑to‑end DaaS offerings globally. This allows providers to offer comprehensive DaaS solutions without investing in their own global infrastructure, reducing time and cost while delivering with the confidence of having an IT partner who successfully supports the IT industry for more than 25 years.  With us, you don't have to think of your device strategy, we have it covered!

We deliver:

  • Capability: Global reach for scalable solutions
  • Standards: Global unified service processes for consistent service delivery 
  • Service: Global device provisioning and logistics, removing procurement compelxity 
  • Operating structure: Decentralized contracting and billing to simplify international operations
  • Automation: Automated configuration for ready to use devices from day one
  • Capacity: High volume deployment, to scale fast and internationally 
  • Support: Rapid maintenance and on‑site support, to minimize dowtime and ensure SLA compliance
  • Lifecycle: Value‑adding recovery and sustainable end‑of‑life, with refurbishment, recycling, and responsible recovery services
  • Offsite locations: Warehouses, contact centers, service centers to upscale your service offerings
  • Expertise: OEM independent, certified and experienced global workforce to cover onsite and field services

Design 

  • DaaS & subscription readiness
  • Modular service composition
  • No one‑size‑fits‑all approach

Deployment 

  • Zero‑touch provisioning
  • Autopilot / Intune / Apple DEP
  • Image & app pre‑installation

Operations 

  • Global field services
  • Partner warehouses & hubs
  • Single point of contact

Lifecycle

  • IMACD
  • Refresh & return
  • Secure disposal

Your future ready DaaS model, built to the latest technology standards and enabled for you by Hemmersbach

In a world where speed and agility define success, you need more than a traditional service provider – you need a partner who keeps pace with the latest technology and innovation. Hemmersbach combines decades of global experience and global operations with the latest technology and industry-leading standards to help you scale faster, smarter, and without limits.

To meet the performance demands and scale future ready DaaS solutions, we enable you to create your own DaaS model with our end-to-end device lifecycle services, combining sourcing, configuration, deployment, maintenance, and sustainable recovery. At Hemmersbach, we meet modern IT standards while enabling continuous adaptation to new technologies, device ecosystems, and business models. 

And because future ready DaaS is global by design, Hemmersbach delivers a unified service standard in 190+ countries, enabling DaaS providers to scale seamlessly with one partner operating exclusively on their behalf – removing operational complexity and ensuring consistent technological compliance and seamless service delivery across regions.

In short: Hemmersbach is how you turn future ready DaaS from a promise into a seamless global reality, hassle free and built to scale. 

190 +
Countries covered
150000 +
Assets delivered
50 +
Legal entities
25 +
Years of service

Our service modules

Our flexible approach enables you to offer all services to cover the complete lifecycle of any IT device. From sourcing and financing your venture to recycling and remarketing: we take care of each stage of the hardware life cycle. Choose from our service modules and mix and match them to tailor your own subscription offering.

Global Sourcing

Product selection, procurement, financing

Decentralized Contracting & Billing 

Local end user contracting, usage/asset based billing, invoicing in 50+ countries, local tax and customs optimization

Automated Configuration 

Zero touch readiness thanks to Windows® Autopilot and Microsoft® Intune, Apple® DEP/Business Manager image and application pre-installation, customization and MDM integration

High-volume Deployment 

Storage and transport, installation and setup, data migration, integration in existing IT landscape

Rapid Maintenance

Field Service, IT-bars / lockers, staff augmentation, technical contact center, insurance coverage

Value-adding Recovery 

Device de-installation, data sanitation, refurbishment, re-marketing or recycling

Our unique offering

NBD swap

Guaranteed global device exchange the next business day.

Worldwide

Same service delivery standard everywhere, in more than 190 countries.

Business flex

Flex option including early return, device upgrades and more.

All major OEM

One stop shopping devices from all relevant manufacturers.

Easy transition

Convenient transitions through flexible solutions including sale and rent back.

Lifecycle technologies we support

  • Mobile
  • Workplace
  • Printing
  • IoT
  • Server and storage solutions

Our configuration hubs

Our major warehouses in Houston, USA (AMS), Wroclaw, Poland (EMEA) and Bangalore, India (APAC) are more than just storages. They are configuration hubs, enabling ready-to-use device availability for your customers' end-users – always and everywhere. 

  • Warehousing, Depot and Device Lifecycle Services
  • Storage and work space > 45,000m²
  • Staging capacity 100,000+ devices per month
  • Board level repair capability
  • Clean room facilities
  • Device refurbishment including skinning, printing, parts replacement and warranty 
  • Security and access-control on project level
  • Fully transparent tracking & tracing Integration

 

How we make it work 

Simple 3-step approach:

  1.  You share your architecture or use case
  2. We map lifecycle & operational components
  3. You integrate it into your proposal

     

 

Heard enough already? Let’s connect!