Dispatch Agent
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
Job-Id: 20323
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
Act as the main point of contact for customers and service technicians
Manage tickets in our ticketing system
Schedule appointments for new service requests
Plan and coordinate technicians’ visits in the field
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
Ensure successful and high-quality service delivery by effectively supporting business with local projects
Ensure successful and high-quality service delivery by effectively supporting business with global projects.