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Overview

Job-Id: 20297

IT Onsite Support Technician in Tampere

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Finland – Tampere
  • IT
  • Full-time
Apply now

Your skills

  • Hands-on experience administering Windows 10/11
  • Good working knowledge of Microsoft 365 applications
  • Experience with Active Directory and user administration
  • Experience with hardware, asset management and printing technologies
  • Solid understanding of networking fundamentals (LAN, VLAN, TCP/IP, VPN)
  • Familiarity with ITSM tools such as ServiceNow or Remedy
  • Exposure to manufacturing IT, production environments and OT operations
  • Working knowledge of Incident, Problem and Change Management processes

Your tasks

  • Act as the primary onsite IT contact for business users and production teams, providing physical and deskside support for Windows workstations, laptops, mobile devices and tablets.

  • Handle IMACD of user devices and peripherals and support Microsoft Office and corporate applications.

  • Manage hardware lifecycle, asset tracking and inventory.

  • Participate in major incident resolution and business continuity activities.

  • Coordinate with Service Desk, Infrastructure, Workplace, Security and Application teams.

  • Support field services, hardware installations and cabling activities.

  • Coordinate with automation and application vendors, network providers and third-party support teams, escorting and supervising vendors onsite.

  • Ensure proper documentation and closure of vendor-related incidents and requests.

  • Ensure compliance with Client IT policies, operational procedures and safety requirements.


Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your benefits

  • International job opportunities
  • Collective agreement
Job-Id: 20297 IT Onsite Support Technician in Tampere Finland – Tampere

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