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Overview

Job-Id: 19057

L2 Onsite IT Technician- Chiyoda-ku, JP

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Japan – Chiyoda-ku, JP
  • IT
  • Full-time
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Your skills

  • Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
  • Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
  • Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • Familiarity with ticketing system
  • Good English
  • Communicative and supportive attitude
  • 2–5 years of experience in IT support or a similar role

Your tasks

Committed to develop your career in IT within large corporations?

Keen on customer support?

Willing to work within an international working environment?

Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers.

What about your responsibilities?

  • Support PCs, laptops, mobile devices, peripherals, and workplace equipment

  • Assist with video conferencing systems, monitors, printers, phones, and projectors

  • Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)

  • Troubleshoot basic hardware, software, and connectivity issues

  • Assist with datacenter-related tasks and backup activities

  • Asset management

  • Handle tickets and requests in ITSM systems

Location: Chiyoda-ku, JP (fully onsite)

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Onboarding program
  • Buddy program
  • International job opportunities
  • Internal career development program
Job-Id: 19057 L2 Onsite IT Technician- Chiyoda-ku, JP Japan – Chiyoda-ku, JP

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