Job-Id: 20212

IT Technician L2 Deskside Support

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • UK – Stonehouse - Gloucestershire
  • IT
  • Full-time

Your skills

  • 2 years of IT experience (or equivalent)
  • A diploma or formal education in IT-related field
  • Excellent time management and interpersonal skills
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products

Your tasks

  • Provide day to day desktop support

  • Handle inbound tickets and questions that are related to incidents or IT requests

  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your benefits

  • Unlimited employment contract
  • Onboarding program
  • Buddy program
  • International job opportunities
  • Company events
  • Internal career development program
  • Medical cash plan
Job-Id: 20212 IT Technician L2 Deskside Support UK – Stonehouse - Gloucestershire

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