Dispatcher
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
Czech Republic – Prague
Apply now for Dispatcher
Job-Id: 20140
Dispatch Agent Prague
Dispatch Agent
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
- Czech Republic – Prague
- Project Management
- Full-time
Your skills
- B2 English
- C1 Czech or Slovak language
- Ability to work independently
- Quick comprehension
Your tasks
Be the contact person for customers and service technicians
Administer and schedule service technicians in the field, taking into account
product and customer knowledge as well as temporal and spatial availability
Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency
Handle escalations
Ensure service documentation and update if necessary
Be part of us
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Your benefits
- Onboarding program
- Buddy program
- Mobile working
- International job opportunities
- Pension scheme
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
- Transport/ Commuting Allowance
- Sport allowances/ Compensation
- Internal career development program
- 25 days leave entitlement
- Birthday Day off
- Benefit Plus
Job-Id: 20140
Dispatch Agent Prague
Czech Republic – Prague
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