Customer Service / Dispatch Administrator
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
India – Bangalore
Apply now for Customer Service / Dispatch Administrator
Job-Id: 19193
Customer Service Executive
Dispatch Agent
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
- India – Bangalore
- Project Management
- Full-time
Your skills
- Quick comprehension
- Customer Service Background
- B2 English
- Ability to work independently
Your tasks
Willing to be a part of a global team?
Be the contact person for customers and service technicians.
Administer and schedule service technicians in the field, taking into account.
product and customer knowledge as well as temporal and spatial availability.
Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency.
Handle escalations.
Ensure service documentation and update if necessary.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
Job-Id: 19193
Customer Service Executive
India – Bangalore
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