IT Data Center Specialist
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA – Kansas City, MO
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Job-Id: 19908
Onsite Technical Support Specialist
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- USA – 555 Dividend Drive, Coppell, TX, USA 75019
- IT
- Full-time
Your skills
- Minimum of 2–3 years of experience in desktop IT support
- Knowledge of TCP/IP and basic networking concepts
- Familiarity with Windows OS, Mac OS, and common enterprise applications
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Valid driver’s license and willingness to travel between client sites
- Technical certifications such as A+ or Network+ are preferred
- This role is an Hourly Non-Exempt position with a targeted salary range of $26 - $27 USD based on experience and skillsets.
Your tasks
Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.
Key Responsibilities:
Provide onsite technical support for desktops, laptops, and peripherals
Diagnose and resolve hardware and software issues
Install, configure, and maintain IT systems and applications
Maintain accurate service records, inventory, and equipment tracking
Communicate effectively with clients, teams, and management
Support project rollouts and deployments
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Health/ Medical insurance
- Life insurance
- Disability Insurance
- Dental insurance
- Flexible spending account FSA
- Internal career development program
- Car Allowance/ KM Allowance
- Vision Insurance
Job-Id: 19908
Onsite Technical Support Specialist
USA – 555 Dividend Drive, Coppell, TX, USA 75019
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