Job-Id: 19667

IT Onsite Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – Batavia, IL
IT
Full-time

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Your skills

Minimum of 2 – 3 years of experience in Desktop IT support
Knowledge of TCP/IP and networking protocols
Ability to work independently and as part of a team
Excellent communication and customer service skills
Technical certifications such as A+ or Network+ are preferred
Familiarity with Windows OS, Mac OS, and various software applications
Ability to lift up to 50 lbs and travel as needed based on customer demand
This role is an Hourly Non-Exempt position with a targeted salary range of $22 - $25 USD, based on experience and skillsets.

Your tasks

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.

Key Responsibilities:

Provide onsite technical support for desktops, laptops, and peripherals
Diagnose and resolve hardware and software issues
Install, configure, and maintain IT systems and applications
Maintain accurate service records, inventory, and equipment tracking
Communicate effectively with clients, teams, and management
Support project rollouts and deployments

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

International job opportunities
Health/ Medical insurance
Life insurance
Disability Insurance
Dental insurance
Flexible spending account FSA
Internal career development program
Vision Insurance

Job-Id: 19667 IT Onsite Technician USA – Batavia, IL

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