IT Onsite Technician - Nagasaki
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Japan – Nagasaki
Apply now for IT Onsite Technician - Nagasaki
Job-Id: 19802
IT Onsite Engineer - Tokyo
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- Japan – Tokyo
- IT
- Full-time
Your skills
- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Your tasks
Provide technical support to end users on Desktops, Laptops, Printers, Handhelds and Smartphones etc.
Troubleshooting hardware related issues and replace parts if needed
Troubleshooting software related issues and apply fix
Perform Install, Move, Add and Change activities
Work with team members in completing job assignments
Follow process to attend assigned jobs and escalate issues
On-boarding and off-boarding users
You already have:
Strong technical skills in trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc.
At least 3 years of experience with end user support.
Strong technical skills in Microsoft Windows operating systems and business productivity applications i.e. MS-Office
Familiar with ticketing system (such as Service Now and etc.)
Collaboration experience including knowledge of remote control of PCs
Strong customer service skills
Attitude as a team player
Fluency in both written and spoken English
Be part of us
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Your benefits
- Onboarding program
- Buddy program
- International job opportunities
- Internal career development program
Job-Id: 19802
IT Onsite Engineer - Tokyo
Japan – Tokyo
Similar job offers
L2 Onsite IT Technician - Shanghai
Enthuse customers and provide best experience through best in class hardware, software and technical support services
China – Kerry Centre, Shanghai
Apply now for L2 Onsite IT Technician - Shanghai
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA – Longmont CO
Apply now for Onsite Technician
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Mexico – Queretaro
Apply now for Onsite Technician