Job-Id: 19048
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Committed to develop your career in IT within large corporations?
Keen on customer support?
Willing to work within an international working environment?
Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customer site.
What about your responsibilities?
Support PCs, laptops, mobile devices, peripherals, and workplace equipment
Assist with video conferencing systems, monitors, printers, phones, and projectors
Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
Troubleshoot basic hardware, software, and connectivity issues
Support walk-up IT desks or kiosks, when required
Asset management
Handle tickets and requests in ITSM systems
Location: Kerry Centre, Shanghai (fully onsite)
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services