Job-Id: 20089

IT Onsite Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – Atlanta, GA
IT
Full-time

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Your skills

2+ years of experience in desktop support, IT support, or print/hardware environments.
Hands-on experience supporting printers, peripherals, and end-user hardware.
Strong troubleshooting skills across hardware, software, and basic networking
Familiarity with Windows OS and common enterprise applications
Valid driver’s license and willingness to travel between client sites
Ability to lift equipment and handle physical support tasks where needed.
This role is a Salary Non-Exempt position with a targeted salary range of $50,000 - $54,000 USD, based on experience and skillsets.
Candidates must be legally authorized to work in the US on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.

Your tasks

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments, with a focus on printers, desktops, laptops, and hardware. The role includes troubleshooting hardware and software issues, supporting print devices and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical skills and delivers high-quality customer service at client sites.

Key Responsibilities:

Provide onsite IT support for printers, desktops, laptops, and peripherals
Diagnose and resolve hardware, print, and software issues
Install, configure, and maintain printers and IT hardware systems
Support device deployments, refreshes, and project rollouts
Maintain accurate service records, asset tracking, and inventory
Communicate effectively with clients, internal teams, and management
Ability to lift up to 50 lbs and travel as needed based on customer demand

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Health/ Medical insurance
Life insurance
Disability Insurance
Dental insurance
Flexible spending account FSA
Internal career development program
Vision Insurance

Job-Id: 20089 IT Onsite Technician USA – Atlanta, GA

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