Job-Id: 19549

Onsite Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Egypt – Cairo
  • IT
  • Full-time

Your skills

  • 18 months of IT experience (or equivalent)
  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • Computer desktop support experience
  • Flexibility to work outside of normal business hours, as needed
  • Familiarity with Windows OS, Mac OS, and various software applications
  • Excellent communication and customer service skills

Your tasks

  • Provide technical support onsite to our clients at their location

  • Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals

  • Install, configure, and maintain hardware and software systems

  • Participate in project rollouts and deployments

  • Maintain accurate records of repairs, inventory, and equipment

  • Communicate effectively with clients, team members, and management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Unlimited employment contract
  • Onboarding program
  • Buddy program
Job-Id: 19549 Onsite Technician Egypt – Cairo

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