IT Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA – Clifton, NJ
Apply now for IT Onsite Technician
Job-Id: 19488
IT Onsite Technician L2
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- USA – Holly Springs, NC
- IT
- Full-time
Your skills
- Hands on experience in diagnosing, troubleshooting and resolving hardware, software & operating system issues (including Windows 10, Mac OS, MS Office 365 and associated applications)
- Previous experience in user deskside support
- This role is a non-exempt salary position with a targeted salary range of $44,000 – $50,000 USD.
- Basic familiarity with meeting room equipment would be a plus
- Following certifications would be a plus: A+ Certification or similar, OEM vendor certification
- Experience with installation of computer hardware and peripherals
Your tasks
Hemmersbach is seeking an experienced Onsite Technician at 2nd level to join our team. As an Onsite Technician, you will provide technical support to our clients at their office, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Scope includes support of end-users in the following areas:
Break/Fix activities
Installation, configuration, and maintenance of hardware and software systems
Hardware and software troubleshooting
IMACD (Installs, Moves, Adds, Changes, Disposals)
IT Asset Management - Managing local PC and peripheral stock as well as maintaining accurate records of inventory and equipment
Smarts Hands Service
Meeting / live-event support requests
Walk-Up Tech bar support
Optional participation in the On-Call Support
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Unlimited employment contract
- Onboarding program
- Buddy program
- Health/ Medical insurance
- Life insurance
- Dental insurance
- Internal career development program
- Vision Insurance
Job-Id: 19488
IT Onsite Technician L2
USA – Holly Springs, NC
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