Job-Id: 19136

IT Onsite Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Mexico – Mexico City, MX
IT
Full-time

Apply now

Your skills

Technical certifications such as A+ or Network+ are preferred
This role is a Salary position with a targeted Monthly Gross Salary range of $23,000 – $24,000 MXN.
Knowledge of TCP/IP and networking protocols
2+ years of IT experience (or equivalent)
Familiarity with Windows OS, Mac OS, and various software applications
Ability to work independently and as part of a team
Excellent communication and customer service skills
Flexibility to work outside of normal business hours, as needed

Your tasks

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities:

Provide technical support onsite to our clients at their location
Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
Install, configure, and maintain hardware and software systems
Participate in project rollouts and deployments
Maintain accurate records of repairs, inventory, and equipment
Communicate effectively with clients, team members, and management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Onboarding program
Buddy program
Internal career development program
Food Allowance --> Net Allowance

Job-Id: 19136 IT Onsite Technician Mexico – Mexico City, MX

Similar job offers

Professionals