Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Mexico – Estado de Mexico
Apply now for Onsite Technician
Job-Id: 19033
Onsite Technician
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- Mexico – CDMX
- IT
- Full-time
Your skills
- This role is a Salary position with a targeted Monthly Gross Salary range of $33,000.00 – $36,000.00 MXN.
- Ability to build relationships
- 18 months of IT experience (or equivalent)
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Your tasks
2-5 years of IT experience (or equivalent)
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
Familiarity with ticketing system
CompTIA A+ or similar certification is a plus
Good English
Communicative and supportive attitude
Driving license (desirable)
Main responsibilities
Support PCs, laptops, mobile devices, peripherals, and workplace equipment
Assist with video conferencing systems, monitors, printers, phones, and projectors
Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
Troubleshoot basic hardware, software, and connectivity issues
Support walk-up IT desks or kiosks, when required
Asset management
Handle tickets and requests in ITSM systems
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- International job opportunities
- Internal career development program
- Food Allowance --> Net Allowance
Job-Id: 19033
Onsite Technician
Mexico – CDMX
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