Job-Id: 19109
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customer site.
What about your responsibilities?
Support PCs, laptops, mobile devices, peripherals, and workplace equipment
Assist with video conferencing systems, monitors, printers, phones, and projectors
Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
Troubleshoot basic hardware, software, and connectivity issues
Support walk-up IT desks or kiosks, when required
Asset management
Handle tickets and requests in ITSM systems
Location: Minhang District, Shanghai, CN (fully onsite)
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services