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Overview

Job-Id: 19076

IT Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Italy – Novi Ligure (Alessandria)
  • IT
  • Full-time
Apply now

Your skills

  • Communicative and supportive attitude
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • 2–3 years of experience in IT support or a similar role
  • Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
  • Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
  • Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
  • Good English and fluent Italian
  • Familiarity with ticketing system

Your tasks

Committed to develop your career in IT within large corporations?

Keen on customer support?

Willing to work within an international working environment?

Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers.

What about your responsibilities?

  • Support PCs, laptops, mobile devices, peripherals, and workplace equipment

  • Assist with video conferencing systems, monitors, printers, phones, and projectors

  • Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)

  • Troubleshoot basic hardware, software, and connectivity issues

  • Provide smart hands support for servers, network devices, and site equipment under remote guidance

  • Help with basic router and switch installations

  • Assist with datacenter-related tasks and backup activities

  • Asset management

  • Handle tickets and requests in ITSM systems

Location: Novi Ligure (Alessandria - fully onsite)

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Onboarding program
  • Buddy program
  • Staff discounts
  • Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
  • Internal career development program
Job-Id: 19076 IT Technician Italy – Novi Ligure (Alessandria)

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