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Overview

Job-Id: 18944

Onsite IT Support Engineer

Onsite Technician

2nd line IT support for users with hardware and software problems

  • Belgium – Brussels
  • IT
  • Full-time
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Your skills

  • Fluent in French, Dutch and English
  • Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365
  • Familiar with Windows OS, Mac OS and various software applications
  • Experience with on-site support and ticketing system
  • Customer-oriented approach

Your tasks

As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.

  • Diagnose, troubleshoot, and resolve hardware, software, and operating system issues.
  • You will work independently or as part of a team.
  • Install, upgrade, support, and resolve issues with end-user workspace hardware, such as desktops, laptops, printers, mobile devices, and video and conferencing equipment.
  • You will analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory.
  • Implement software and operating systems using SCCM or other deployment technologies.
  • You will document your approach and resolution of issues in a ticketing system.
  • Asset management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Unlimited employment contract
  • Onboarding program
  • Buddy program
  • Staff discounts
  • Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
  • Health/ Medical insurance
  • Phone allowance/ Company Phone
  • Transport/ Commuting Allowance
Job-Id: 18944 Onsite IT Support Engineer Belgium – Brussels

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