IT Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Italy – Milano (North Milan)
Apply now for IT Technician
Job-Id: 18924
IT Technician
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- Italy – Milano (West Milan)
- IT
- Full-time
Your skills
- Familiarity with ticketing system
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
- 2 years of IT support experience within large corporations
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
- Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
- Communicative and supportive attitude
- Good English and fluent Italian
Your tasks
Committed to develop your career in IT within large corporations?
Keen on customer support?
Willing to work within an international working environment?
Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers.
What about your responsibilities?
Resolve escalated L2 incidents related to Windows, Office 365, VPN, network connectivity, and business applications
Perform device imaging, configuration, and deployment using standard tools (e.g., Intune, SCCM, Autopilot).
Support user account management (Active Directory, Azure AD)
Support office IT infrastructure
Provide day to day local/remote desktop support
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Location: Milano (North Milan)
Employment contract: 1-year fixed-term (with possibility to move to permanent)
Feel free to apply with your CV and we will be glad to share some further insights with you!
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- Staff discounts
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
- Internal career development program
Job-Id: 18924
IT Technician
Italy – Milano (West Milan)
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