Job-Id: 18821

Junior end user support L1

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Czech Republic – Prague
  • Technical Onsite Support
  • Full-time

Your skills

  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • 12 months of IT experience (or equivalent)

Your tasks

  • Provide day to day local/remote desktop support
  • Handle inbound calls and answer questions
  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Buddy program
  • Pension scheme
  • Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
  • Transport/ Commuting Allowance
  • Internal career development program
  • 25 days leave entitlement
  • Birthday Day off
  • Benefit Plus
Job-Id: 18821 Junior end user support L1 Czech Republic – Prague

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