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Overview

Job-Id: 17490

Onsite Desktop Support Technician Level 2

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Poland – Warsaw
  • Engineer
  • Full-time
Apply now

Your skills

  • Good working knowledge of Operating system such as Windows and Mac related software applications
  • Working knowledge of leading software packages such as MS Office, Lotus Notes, and MS Outlook, etc.
  • Good general understanding of IT principles such as Networks, Hardware and Domains
  • Experience in End User device hardware and software troubleshooting
  • Knowledge of mobile devices, in particular Blackberry and iPhones
  • Familiarity with virtual, MDM, and VPN environments
  • Exceptional customer facing skills and ability to work unsupervised
  • Fluent English and Polish

Your tasks

  • Install, upgrade, support, and troubleshoot Windows, Mac and any other authorized desktop software/ applications
  • Install, upgrade, support, and troubleshoot End User Workspace Hardware such as Desktop, Laptops, Printers, Mobile Devices, Video, and Conferencing Equipment and any other authorized peripheral equipment and devices
  • Perform general preventative maintenance tasks on devices and software
  • To assist users with any logged IT related incident when called upon
  • To accurately record, update and document requests using the IT service desk system
  • To attend training courses as identified and agreed for appropriate development

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Company events
  • Health/ Medical insurance
  • Life insurance
  • Onboarding program
  • Sport allowances/ Compensation
Job-Id: 17490 Onsite Desktop Support Technician Level 2 Poland – Warsaw

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