Global device lifecycle services
Our modular DaaS approach – your matching IT solution
Too many vendors, pricing models and chaos – there’s a smarter, more efficient and flexible way forward.
With Hemmersbach’s end-to-end device lifecycle services, you can easily build globally scalable Device as a Service solutions, eliminating unnecessary hassle – backed by onsite support and field services at a global scale.
Simply mix and match our comprehensive modules covering the full device lifecycle, to create your matching DaaS solution. With our automated configuration, we enable zero-touch device readiness with Windows® Autopilot, Microsoft® Intune, and Apple® DEP/Business Manager, so you can design your best solution without any restrictions. Devices arrive with pre-installed images and applications with tailored configurations and seamless MDM integration – accelerating deployment while ensuring consistent, customised policy-driven setup alignment across all endpoints.
Aditionally, our modular service approach extends beyond lifecycle services – at Hemmersbach we also offer flexible invoicing options, ensuring nothing limits your ability to design the perfect solution.
As your single global partner, we operate exclusively in your name, removing operational friction and eliminating the complexity that comes with multiple stakeholders. By consolidating all service providers into one trusted partner, communication becomes clearer, workflows become smoother, and our end-to-end approach covers the entire lifespan of any device and enables you to scale up your Device as a Service offerings globally.
At Hemmersbach, we don’t believe in one-size-fits-all. We listen, understand your needs, and give you the adaptability to create solutions that precisely meet customer requirements and scale without limits.
Our flexible service modules are built to expand as you do, supporting you scale seamlessly, everywhere.
Challenges in global operations
Designing global solutions often means juggling countless partners, processes, and expectations across regions. What starts with a simple request quickly turns into complexity – fragmented vendors, operational overhead, manual work, and limited scalability.
Here are some of the most painful challenges you might face while creating solutions – and how we can support you to overcome them:
Too many vendors?
→ one global partner
Constant competition?
→ no channel conflict
Too much operational detail?
→ streamlined operations
Too little global presence?
→ global coverage
No in‑house resources?
→ instant expansion
Too many manual tasks?
→ workflow automation
What Hemmersbach enables
Hemmersbach provides the operational backbone that allows DaaS providers to build their own Device as a Service subscription model and deliver seamless, scalable, end‑to‑end DaaS offerings globally. This allows providers to offer comprehensive DaaS solutions without investing in their own global infrastructure, reducing time and cost while delivering with the confidence of having an IT partner who successfully supports the IT industry for more than 25 years. With us, you don't have to think of your device strategy, we have it covered!
We deliver:

- Capability: Global reach for scalable solutions
- Standards: Global unified service processes for consistent service delivery
- Service: Global device provisioning and logistics, removing procurement compelxity
- Operating structure: Decentralized contracting and billing to simplify international operations
- Automation: Automated configuration for ready to use devices from day one
- Capacity: High volume deployment, to scale fast and internationally
- Support: Rapid maintenance and on‑site support to minimize dowtime and ensure SLA compliance
- Lifecycle: Value‑adding recovery and sustainable end‑of‑life, with refurbishment, recycling, and responsible recovery services
- Offsite locations: Warehouses, contact centers, service centers to upscale your service offerings
- Expertise: OEM independent, certified and experienced global workforce to cover onsite and field services
Design
- DaaS & subscription readiness
- Modular service composition
- No one‑size‑fits‑all approach
Deployment
- Zero‑touch provisioning
- Autopilot / Intune / Apple DEP
- Image & app pre‑installation
Operations
- Global field services
- Partner warehouses & hubs
- Single point of contact
Lifecycle
- IMACD
- Refresh & return
- Secure disposal

Hemmersbach: powering your DaaS solution with flexibility, agility and zero complexity
At Hemmersbach, we eliminate the complexities and friction of global operations. Through our device lifecycle services, we enable DaaS providers to build highly flexible, modular, and globally scalable subscription offerings. Mix-and-match our service modules – including global sourcing, decentralized contracting and billing, automated configuration, high-volume deployment, rapid maintenance, and value-adding recovery, to shape every stage of the device lifecycle to your specific solution design. Our flexible approach enables you to design differentiated, customer-focused offerings without carrying the operational weight behind them. This includes our flexible invoicing options, built to eliminate barriers and give you the adaptability you need when shaping your DaaS model.
With a presence in 190+ countries and a unified global service standard, we make it easy for you to expand your offerings globally, while maintaining consistency, quality, and cost-efficiency. Our lifecycle approach covers everything from device procurement and financing to remarketing and recycling, giving you the ability to scale confidently and operate globally – all with Hemmersbach acting exclusively on your behalf, as your trusted global partner.
Our service modules
Our flexible approach enables you to offer all services to cover the complete lifecycle of any IT device. From sourcing and financing your venture to recycling and remarketing: we take care of each stage of the hardware life cycle. Choose from our service modules and mix and match them to tailor your own subscription offering.

Global Sourcing
Product selection, procurement, financing
Decentralized Contracting & Billing
Local end user contracting, usage/asset based billing, invoicing in 50+ countries, local tax and customs optimization
Automated Configuration
Zero touch readiness thanks to Windows® Autopilot and Microsoft® Intune, Apple® DEP/Business Manager image and application pre-installation, customization and MDM integration
High-volume Deployment
Storage and transport, installation and setup, data migration, integration in existing IT landscape
Rapid Maintenance
Field Service, IT-bars / lockers, staff augmentation, technical contact center, insurance coverage
Value-adding Recovery
Device de-installation, data sanitation, refurbishment, re-marketing or recycling
Our unique offering

NBD swap
Guaranteed global device exchange the next business day.

Worldwide
Same service delivery standard everywhere, in more than 190 countries.

Business flex
Flex option including early return, device upgrades and more.

All major OEM
One stop shopping devices from all relevant manufacturers.

Easy transition
Convenient transitions through flexible solutions including sale and rent back.

Lifecycle technologies we support
- Mobile
- Workplace
- Printing
- IoT
- Server and storage solutions
Our configuration hubs
Our major warehouses in Houston, USA (AMS), Wroclaw, Poland (EMEA) and Bangalore, India (APAC) are more than just storages. They are configuration hubs, enabling ready-to-use device availability for your customers' end-users – always and everywhere.
- Warehousing, Depot and Device Lifecycle Services
- Storage and work space > 45,000m²
- Staging capacity 100,000+ devices per month
- Board level repair capability
- Clean room facilities
- Device refurbishment including skinning, printing, parts replacement and warranty
- Security and access-control on project level
- Fully transparent tracking & tracing Integration


How we make it work
Simple 3-step approach:
- You share your architecture or use case
- We map lifecycle & operational components
You integrate it into your proposal
Heard enough already? Let’s connect!
