Always ready for take-off

Supporting one of the world’s leading aerospace manufacturers, we run 24/7 data‑center operations across 30 DCs and 42 sites, managing 10,000+ assets. The scope includes DC ops support, backfill, Break/Fix, IMAC‑D and stock management. Delivered in two waves over six months across four countries with a dedicated team and hybrid commercial model.

Ensure uninterrupted production in highly critical environments while clearing a large inherited backlog. Coordinate multi‑country transitions on tight timelines, keep complex DC landscapes fully covered day and night, and extend beyond the data center into digital workplace support – without disrupting end‑user productivity or quality.

We provided continuous 24/7 DC coverage, reduced the inherited backlog of 1,400+ tickets, and expanded scope to Digital Workplace with full‑time engineers. A flexible hybrid model – combining monthly rates with ticket‑based pricing – aligned costs with demand and sustained performance, strengthening the partnership through measurable outcomes.

Ensured uninterrupted aerospace production through 24/7 data‑center coverage and rapid backlog reduction. Expanded scope to Digital Workplace with dedicated engineers. Delivered two rollout waves smoothly across multiple countries and introduced a flexible hybrid commercial model enabling scalable, performance‑driven collaboration.