Junior Onsite IT Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Italy – Milan (Romolo)
Apply now for Junior Onsite IT Technician
Job-Id: 20445
Technician - Onsite Technician
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- United Arab Emirates – Dubai
- IT
- Full-time
Your skills
- Fluency in English
- Experience with ServiceNow or a comparable ticketing tool
- Knowledge of Windows 10/11, Microsoft 365 and Active Directory, plus Intune and Autopilot enrolment
- Hands-on experience in onsite end-user computing support
- Independent, service-minded, and comfortable working directly with end users.
Your tasks
Resolve incidents and requests onsite for laptops, desktops, mobile devices, peripherals.
Work tickets in ServiceNow, keep them accurate and up to date, and meet the SLAs
Deploy, replace and re-image devices, including provisioning and re-enrolment with Intune and Autopilot
Manage local stock, spare devices and asset records, and coordinate replacements
Provide smart-hands support on request: reboots, cable and visual checks, escorting
Distribute and reset mobile devices
Replace printer consumables and perform basic troubleshooting.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- International job opportunities
- Phone allowance/ Company Phone
- Onboarding program
- Buddy program
- Internal career development program
Job-Id: 20445
Technician - Onsite Technician
United Arab Emirates – Dubai
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