Job-Id: 20288

IT Onsite Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Brazil – São Paulo, SP
IT
Full-time

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Your skills

2+ years of experience in desktop support, IT support, or print/hardware environments
Ability to work independently and manage multiple tasks in a fast-paced environment
Strong troubleshooting skills across hardware, software, and basic networking
Hands-on experience supporting printers, peripherals, and end-user devices
Familiarity with Windows OS and common enterprise applications
This role is a Salary position with a targeted Monthly Gross Salary range of $4,000 - $4,400 BRL, based on experience and skillsets.
Candidates must be legally authorized to work in the Brazil on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs. Additionally, candidates must currently reside in São Paulo, SP, or be willing to relocate at their own expense, as this is a fully onsite position.
English proficiency at B2 level or higher is required

Your tasks

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments, with a focus on printers, desktops, laptops, and hardware. The role includes troubleshooting hardware and software issues, supporting print devices and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical skills and delivers high-quality customer service at client sites.

Key Responsibilities:

Provide onsite IT support for printers, desktops, laptops, and peripherals

Diagnose and resolve hardware, print, and software issues

Install, configure, and maintain printers and IT hardware systems

Support device deployments, refreshes, and project rollouts

Maintain accurate service records, asset tracking, and inventory

Communicate effectively with clients, internal teams, and management

Ability to lift up to 50 lbs and travel as needed based on customer demand

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your benefits

International job opportunities
Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Health/ Medical insurance
Internal career development program

Job-Id: 20288 IT Onsite Technician Brazil – São Paulo, SP

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